Frequently Asked Questions


These are some of the most important questions to ask when renting a storage unit

Frequently Asked Questions

How do I determine the right size so I don't spend more than I need to?

We take the time to consult with you and based upon a few simple questions we can, first, offer a few sizes and price choices. Then, when you stop by, we will show you those sizes so you can visualize the best way to stack items in your storage unit. You may find that you can get by with a smaller size unit than you thought and save even more.

what documents do I need to rent a storage unit?

A current valid government issued ID: Current Drivers License, Current Passport, Military ID

what is the minimum rental period?

One month only

do i need to provide my own lock?

Yes. If You do not have one, we offer security padlocks and round stainless steel disc locks at very reasonable prices.

Is there a vacate notice required?

7 days only

Do you send out invoices in advance?

This is an optional service. You can always call us to make a payment with your credit card securely or take advantage of our free “Auto-Pay” program. It takes all the hassle out of having to remember when rent is due. We also call it our “No Late Fee” program. Nothing to set up online.

storage unit packed right

do you require insurance?

No. We offer Insurance but it is not required. Many times your renters, home owners or business insurance will cover your items while in storage. A quick call to your agent will inform you of your options. You can add insurance at a later date, if needed.

what forms of payment to you accept?

Checks, Cash, Money Orders, Traveler’s Checks, Visa, MasterCard, American Express, Debit Cards with Visa or MasterCard logo. *780 Mini Storage accepts checks, cash, money orders, traveler’s checks only, at this time.

are you easy to reach if i have a question?

Yes. We are always just a phone call or email away. You can speak with on-site personnel. You will never be routed to a call center because we do not use them.

what are my actual move in costs?

The first month’s rent plus a one-time $15 administration fee. Vehicles require a refundable dmv security deposit.

what is the best way to pack my storage unit?

see photos below

storage unit packing tips
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